Brett R Mello

IT Executive / Chief Information Officer

With over twenty years of achievement across a diverse array of  industries, I specialize in building consensus around and harnessing technology to elevate productivity, refine quality standards, and bolster financial performance.  Experienced at crafting innovative business concepts and solutions while facilitating transitioning operations with a high level of compassion and ethics. Leading teams through all phases of solution delivery and adoption, I prioritize building robust partnerships, nurturing engagement, and cultivating trust to consistently deliver exceptional results.


What I Deliver

  • Improved IT Performance & Solution Delivery
  • World-Class Customer Service & Response Times
  • Innovative & Comprehensive Solutions
  • Cost Containment & Greater ROI
  • Secure, Reliable, & Fast Systems
  • High Level of Engagement & Transparency

Expertise

STRATEGIC PLANNING

Develop both departmental (organizationally aligned) and corporate strategic plans, technology roadmaps, SWOT analysis, and performance metrics/dashboards to ensure operational focus on what's important

TECHnOLOGY DEVELOPMENT & ADOPTION

Engage leaders across the organization in the creation of solutions they want most and ensure ownership in their use through ongoing education and at-the-elbow support

ORGANIZATIONAL DEVELOPMENT* / TURN AROUND

Build high performing and enduring teams where talents, skills, and knowledge are optimally aligned with roles and teams, provide continuous professional development

SYSTEM INTEGRATION

Engineer systems and workflows that ensure the smooth flow of information and data across the entire organization, consolidate solutions and standardize technology to reduce integration complexity and simplify user training

QUALITY & PROCESS IMPROVEMENT

Utilize Lean/Six Sigma and Agile best practices to optimize workflows and drive the consistent delivery of high value solutions and services

NEGOTIATION & DEAL STRUCTURING

Define the relationship, deliverables, or contract terms and conditions that will maximize the value of a transaction so that both parties mutually benefit or lose based on outcomes

COMMUNICATION & EDUCATION

Translate complex concepts into something that is easily accessible by the intended audience and train them on how to not just utilize but own the ideas or tools going forward

BUDGET MANAGEMENT

Effectively manage IT spending on operations and capital investments to ensure we meet or exceed budget targets, proactively track purchases throughout the year for predictable outcomes, negotiate variances in advance

* DiSC Instructor

Let's work together.

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