Brett R Mello

IT Executive / Chief Information Officer

With over twenty years of achievement across a diverse array of industries, I specialize in building consensus around and harnessing technology to elevate productivity, refine quality standards, and bolster financial performance.  I am an expert in technology strategy, organizational development, and process improvement having led high performing IT in organizations ranging from startups to Fortune 500.  Experienced at crafting innovative business concepts and solutions while facilitating transitioning operations with a high level of compassion and ethics. Leading teams through all phases of solution delivery and adoption, I prioritize building robust partnerships, nurturing engagement, and cultivating trust to consistently deliver exceptional results.


What I Deliver

  • Improved IT Performance & Solution Delivery
  • World-Class Customer Service & Response Times
  • Innovative & Comprehensive Solutions
  • Cost Containment & Greater ROI
  • Secure, Reliable, & Fast Systems
  • High Level of Engagement & Transparency

"Brett is an exemplary leader who is approachable and respectful... IT can be quite intimidating to a clinician and Brett's leadership made that a comfortable bridge."

Dawn P. Tyrrell, MSN, RN, CNOR, CSSM — Director of Surgical Services, WhidbeyHealth

What Changes After We Work Together

Security posture that holds up under audit

From HIPAA gap assessments to incident response plans, I build security programs that are defensible, practical, and built for organizations without armies of security staff.

IT that supports clinical care, not fights it

Physician satisfaction doesn't improve because you buy new tools. It improves when IT listens, responds, and builds real partnerships across the clinical enterprise.

Teams that perform — and stay

I've insourced outsourced departments, turned around demoralized teams, and built talent pipelines in organizations others said couldn't attract good people. Less than 1% turnover under my leadership.

Strategy that connects IT to the mission

I don't write IT strategic plans that gather dust. I build them with executive and clinical leadership, tie them to organizational goals, and install the governance structures to execute.

Expertise

STRATEGIC PLANNING

Develop both departmental (organizationally aligned) and corporate strategic plans, technology roadmaps, SWOT analysis, and performance metrics/dashboards to ensure operational focus on what's important

TECHnOLOGY DEVELOPMENT & ADOPTION

Engage leaders across the organization in the creation of solutions they want most and ensure ownership in their use through ongoing education and at-the-elbow support

ORGANIZATIONAL DEVELOPMENT* / TURN AROUND

Build high performing and enduring teams where talents, skills, and knowledge are optimally aligned with roles and teams, provide continuous professional development

SYSTEM INTEGRATION

Engineer systems and workflows that ensure the smooth flow of information and data across the entire organization, consolidate solutions and standardize technology to reduce integration complexity and simplify user training

QUALITY & PROCESS IMPROVEMENT

Utilize Lean/Six Sigma and Agile best practices to optimize workflows and drive the consistent delivery of high value solutions and services

NEGOTIATION & DEAL STRUCTURING

Define the relationship, deliverables, or contract terms and conditions that will maximize the value of a transaction so that both parties mutually benefit or lose based on outcomes

COMMUNICATION & EDUCATION

Translate complex concepts into something that is easily accessible by the intended audience and train them on how to not just utilize but own the ideas or tools going forward

BUDGET MANAGEMENT

Effectively manage IT spending on operations and capital investments to ensure we meet or exceed budget targets, proactively track purchases throughout the year for predictable outcomes, negotiate variances in advance

* DiSC Instructor

Ready to talk about what your organization needs?

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